Delta Partners Management Consultants
Your trusted advisors.

Blueprint 2020 - A new vision for Canada's Public Service

Update (30 May 2014): The Blueprint 2020 initiative is now complete and the results have been released under the new banner, Destination 2020.

Learn more about our reaction to the Destination 2020 initiative here.



On June 24th, Wayne Wouters, Clerk of the Privy Council in Canada, announced a new initiative – Blueprint 2020.

This initiative has been launched to create a vision for a renewed and transformed Public Service of Canada.  In his words:

WoutersPublic servants are passionate about their country and proud to serve Canadians. Excellence is the goal of the Public Service in the design and delivery of policy, programs and services. Canadians’ quality of life and Canada’s position in today’s uncertain and competitive world depend, in significant part, on a non-partisan, professional Public Service.

The world in which the public service operates is continually evolving and we keep pace with Canada and Canadians by adapting with them. Our institution must continue to be flexible and agile in order to anticipate and respond to the evolving needs of Canadians, now and in the future.

Moving forward, I believe that we need a clear and shared vision of what Canada’s Public Service should be, now and in the future. At my invitation, senior deputy heads came together to develop a vision of a revitalized and world-class public service equipped to serve Canada and Canadians. Their resulting work, Blueprint 2020 – Getting Started – Getting Your Views, articulates a vision of a public service with four guiding principles. These are:

  • An open and networked environment that engages citizens and partners for the public good;
  • A whole-of-government approach that enhances service delivery and value for money;
  • A modern workplace that makes smart use of new technologies to improve networking, access to data and customer service; and,
  • A capable, confident and high-performing workforce that embraces new ways of working and mobilizing the diversity of talent to serve the country’s evolving needs.

I have invited public servants across the country to take part in a dialogue about the future of the Public Service. I would also like to encourage Canadians to contribute their ideas on how we can turn the Blueprint 2020 vision into reality.

This is your opportunity to help shape the Public Service of tomorrow! Together, we’ll refine the Blueprint 2020 vision and find fresh ways to uphold the tradition of excellence that is the hallmark of Canada’s Public Service. 

Blueprint 2020 Resources

A number of resources have been created to launch this process:

The introduction to Blueprint 2020 can be found here.

The Blueprint 2020 'Getting Your Views' page can be found here.

A video of the Clerk's speech announcing Blueprint 2020 can be found here (text of the speech is here).