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Category:teams


Meetings, Bloody Meetings

  “Meetings, bloody meetings!”  Does this sound familiar to you?  Yes, those were the words of John Cleese in his 1976 British comedy training film. For those of you who are aware of this film, or have been around long enough to forget…

10 Must-Have Communication Skills for Business Success

This is new for us – we've never posted an infographic on the Delta Blog before. But I came across this one that was published by Salesforce Canada, and I thought that it nicely captured some of the same messages that we try to share with…

Leading Through Change - Webinar Recording

As many of our regular readers know, from time to time I conduct webinars on various management topics. And, a few months ago, I had a webinar in which we discussed the importance of leadership whenever you are attempting to implement…

We Are What We Pretend to Be

We are what we pretend to be. So we must be careful about what we pretend to be.      – Kurt Vonnegut This has long been one of my favourite quotes. This isn’t even the first time that I’ve used it here. We all have our personal…

Elements of Leadership: Part Three – Love and The Matrix

Though you will learn quite a lot from this post on its own – please be aware that this is part three in a series that Phil is writing on essential elements of leadership. It will make even more sense if you read parts one and two as well!…

Building a High Trust Workplace: Today’s Strategic Competitive Asset

Think of a time when you worked with a group of great people, where trust prevailed, where your leader had earned a followership and where everyone worked towards the same vision. It doesn’t have to have been paid work; community service…

Elements of Leadership: Part One – The Matrix

In the movie, “The Matrix”, our protagonist, Neo, was horrified to discover that the world he lived in was not real, but rather a ‘matrix’ – a false world that had been artificially created by machines that wanted to control humans and…

Yes, You Should Have a Team Charter

There is a popular mythos that lives in our collective psyche of the solitary genius, toiling away, alone in his garage. After years of lonely, unappreciated work he emerges to stun us all with his visionary, world-changing invention.…

5 Ways You Can Become a Better Listener

We spend a lot of time in our blog posts talking about employee engagement and how the single greatest driver of employee engagement is the employee’s personal relationship with their immediate supervisor. It is therefore crucial for…

What Do We Really Know About Employee Engagement?

I no longer follow the academic literature as closely as I once did.  However, as a consultant in the area of organizational behaviour and change management, I couldn’t help but be interested in a recent article in the Human Resource…

Leadership Point of View – Teamwork!

In my first post in this series on a Leadership Point of View – A Framework, I argued that a “leadership point of view”, solidly anchored in our own experiences and integrated with our personality, is essential for understanding how we…

The First Step: Care.

Seth Godin has written 17 books. Most are best-sellers. His marketing blog is required reading for many. Seth writes, in this gem, about the importance of caring: You’ve probably been to the hotel that serves refrigerated tomatoes in…

The ‘Team’ Leadership Point of View

In my last post (Leadership Point of View – A Framework), I argued that we need to be fully conscious of our history and habits, and the effect these have on how we influence others. A good understanding of these facets of our personality…

10 Valuable Lessons for Aspiring Leaders

The motivation for this post stems from my own leadership journey over the past 25-plus years, during which time I moved in and out of formal management positions, worked as a project manager, thought leader, and economist. After…

With ‘Mission Statement’ Weird Al Just Wrote a Song About Your Office

If ‘Weird Al’ Yankovic has just moved from mildly amusing to curiously offensive, it’s time to take a close look at your communication style. If Weird Al just moved from mildly amusing to a comedic genius, then you… don’t have…

We Should Thank Comcast for Teaching The Importance of Culture

By now you may have heard the story of Ryan Block and his humorous/tragic attempt to have his Comcast internet service discontinued. Ryan Block isn’t “real life” famous, but he most certainly is “internet famous”. Just check out his…

Key Considerations when Implementing Performance Management in the Public Service

(This post is a follow-on to Debra's previous  – TBS & Performance Management: Hit & Miss?) Unfortunately, many Performance Management (PM) systems are structured with relatively junior employees in mind, and even for that employee…

4 Steps to Asking Better Questions (updated)

“We can’t get people to do the little things right, how am I supposed to get them to change the way they do the big things?” I hear this all the time. My answer? “I don’t know.” Because I don’t. No one does. Even small problems…

Do you praise your employees enough? (updated)

We’ve been spending some time in our recent blog posts talking about employee engagement and how the single greatest driver of employee engagement is the employee’s personal relationship with their immediate supervisor. Your ability to…

Delegate with Meaning: 4 Steps to Success (updated)

In several of our recent blog posts we have been highlighting that the single greatest driver of employee engagement is the employee’s personal relationship with their immediate supervisor. The question then becomes, what steps can…