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Category:strategy


Your Change Management Plan Is Junk

I am frequently invited to speak on the subject of change management. While I’m there, I always try to speak with a few people about their experiences as they try to make change happen within their own teams. And, honestly, I think the…

The SWOT Analysis: Will it ever die?

The SWOT analysis has been around, seemingly, forever. This is interesting only because nothing in the world of business management lasts for more than a couple of years before the big publishers and the HBR glitterati move us on to the…

Lean and The Future of Management

The phrase “Lean manufacturing” was invented in 1990 for the book The Machine That Changed the World to describe the approach that Toyota used to manage operations and employees. The impact that this book had on manufacturing in North…

Alignment - The Key to Executing Your Strategy

In light of the upcoming budget and the end of the federal fiscal year, we thought that it would be appropriate to revisit a popular piece published on the Delta Blog.
 Originally posted three years ago under the title ‘Strategic &…

Risk Is Not a Four Letter Word

Along with resolutions, a new year often means change and new initiatives. New opportunities can be an exciting time, but before you jump feet first into a new project/initiative, you should ask yourself: Is it worth the risk? What are…

Why You Should Trust Management Consultants with the Life of Your Organization

Dwight Mihalicz, MBA, CMC, is well known for his ability to guide management teams through the unpredictable business landscape that we all face today. And this article so clearly captures the issue that many of us struggle with – why…

The First Step: Care.

Seth Godin has written 17 books. Most are best-sellers. His marketing blog is required reading for many. Seth writes, in this gem, about the importance of caring: You’ve probably been to the hotel that serves refrigerated tomatoes in…

10 Guiding Principles for an Effective Performance Measurement Framework (revisited)

In our last post, Geoff Schaadt explored Performance Measurement and the effect that an appropriately implemented Performance Measurement program can have on organizational impact. With that in mind, we thought that it would be…

Creating Organizational Impact with Performance Measurement

It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth."     - W. Edwards Deming Acknowledging the wisdom of Dr. Deming and his warning against over-relience on metrics, it remains true that…

Lean Management in 3 Steps

A lot of executives have heard about Lean management and would like to try it - seems like a good idea. (Even the Prime Minister’s Advisory Committee on the Public Service thinks Lean is a good idea!) So, they decide to ease into…

The NRC and Kotter’s 8 Steps to Change

The Ottawa Citizen recently published some results from a National Research Council (NRC) employee survey conducted between April 29 and May 5, 2013 that were leaked to the press. The survey sampled employee responses as to whether…

CFIA Report: XL Foods Recall Preventable with Proper Culture

In September 2012, XL Foods – the second largest meat processing plant in Canada, representing one-third of the beef processing capacity in the country – was shut down in what would become the largest meat recall in Canadian history. I…

Business Processes: Doing Things Right or Doing the Right Thing

OK, so your organization has done a review of your processes – your processes are now well documented and you’ve identified the measures (data that can be tracked), built systems to track that data, and then implemented control…

Food Safety and the Globalization Challenge

Globalization has been radically transforming markets and entire industries for long enough now that it’s no longer an interesting conversation. However, the food and beverage industry moved more slowly than other manufacturers to…

The Business Case for Strategic Planning in Municipal and Regional Governments

If only we had done this two years ago, we would have been working closer together as an organization. This statement reflected the frustration that members of both the (elected) County Council and the (hired) County Staff and…

Regulatory, Quality, and Food Safety – Lessons from Toronto

If you could guarantee a strong food safety culture and compliance in two steps – would you do it? Last week (October 23rd and 24th) I attended the 3rd Annual Food Regulatory & Quality Assurance Summit in Toronto. The two-day event was…

Enterprise Risk Management, Planning, and Decision-Making (Pt 2)

In the first post on ERM, we discussed what Enterprise Risk Management means and some approaches that you can take to identify risks.  However, the article ended with a big, “And I’m supposed to do what with this information?” So, let’s…

Enterprise Risk Management, Planning, and Decision-Making

The Oxford Dictionary defines risk as “a situation involving exposure to danger” or “the possibility that something unpleasant will happen”.  We prefer to use a neutral definition of the term “risk”: Risk is the combination of the…

Strategic Planning and Risk Management

In the first blog of this series Strategic Planning as an Organizational Learning Model, I suggested that a strategic plan should represent the best of the collective learning of the organization. My second post dealt with Strategic…

Strategic Planning and The Quality Imperative

In the first blog of this series, we introduced the notion that viewing strategic planning as an organizational learning model is key to improving implementation. In this post we explore the quality management imperative through the same…