Delta Partners Management Consultants
Your trusted advisors.

Delta Partners' Blog

Category:public service renewal


“We have to change our culture.”

“We have to change our culture.” It’s been muttered by every frustrated leader, in every organization, in both the public and the private sectors. But what most of them mean is, “We have to change the way we do things around here.” At…

Why Your Managers Aren’t Managing Effectively (Hint: It’s Not Their Fault)

There are a variety of factors at play that obstruct manager effectiveness. For our research purposes, we identified the key dimension: accountability. In this context, accountability is “an obligation for which one can be held to account…

Changing Culture: A Delta Partners White Paper

Changing Culture is a new white paper from Delta Partners.   “We have to change our culture.” This is the opening line from a new White Paper by Delta Partners' Senior Consultant, Geoff Schaadt. It's a statement that is made by far too…

Meetings, Bloody Meetings

  “Meetings, bloody meetings!”  Does this sound familiar to you?  Yes, those were the words of John Cleese in his 1976 British comedy training film. For those of you who are aware of this film, or have been around long enough to forget…

Leading Through Change - Webinar Recording

As many of our regular readers know, from time to time I conduct webinars on various management topics. And, a few months ago, I had a webinar in which we discussed the importance of leadership whenever you are attempting to implement…

Back to The Future with Management By Objectives

The management-leadership field, as vast as it is with perspectives and theories aplenty, still finds a need to recycle ideas from the past. There are only so many ways to slice and dice theories on how to motivate people; manage–make that…

Lean and The Future of Management

The phrase “Lean manufacturing” was invented in 1990 for the book The Machine That Changed the World to describe the approach that Toyota used to manage operations and employees. The impact that this book had on manufacturing in North…

Employee Engagement Is Not an Employee Problem

Do you read HBR or Forbes or Inc or Fast Company? Yes? Then no doubt you are well versed in the important role that employee engagement plays in the success of any complex organization. When talking about employee engagement, the…

Performance Management or Relationship Management?

In an ideal world, a performance management system would be so much more than just a performance agreement, a performance appraisal, a response to budget constraints, doing “more with less”, or reporting transparency. It would help create…

The ‘New Key Leadership Competencies’ - Nicely Done!

Canada and the world are changing rapidly. This sentence opens the preamble of The new Key Leadership Competencies that was recently released by the Office of the Chief Human Resources Officer (OCHRO) for the Government of Canada. It…

Elements of Leadership: Part Three – Love and The Matrix

Though you will learn quite a lot from this post on its own – please be aware that this is part three in a series that Phil is writing on essential elements of leadership. It will make even more sense if you read parts one and two as well!…

PSES 2014: The Early Results

The early results of the 2014 Public Service Employee Survey (2014 PSES) are now available on the TBS website. And this year the full dataset is available through the Open Government website for anyone who is interested in working with the…

What’s Love Got to Do With It?

Without a doubt, managers can create amazing changes by learning, living, and leading the vision of a better workplace—somewhere people can make their best contributions. The ‘L’ theme is an intriguing one that brought a stream of other…

Alignment - The Key to Executing Your Strategy

In light of the upcoming budget and the end of the federal fiscal year, we thought that it would be appropriate to revisit a popular piece published on the Delta Blog.
 Originally posted three years ago under the title ‘Strategic &…

Yes, You Should Have a Team Charter

There is a popular mythos that lives in our collective psyche of the solitary genius, toiling away, alone in his garage. After years of lonely, unappreciated work he emerges to stun us all with his visionary, world-changing invention.…

Why You Should Trust Management Consultants with the Life of Your Organization

Dwight Mihalicz, MBA, CMC, is well known for his ability to guide management teams through the unpredictable business landscape that we all face today. And this article so clearly captures the issue that many of us struggle with – why…

Why Change Initiatives Fail

Editor’s Note: This post is a follow-up to Debra’s recently published, Is Your Organization Ready to Change? and offers some valuable food-for-thought as managers contemplate their next steps... An organization’s ability to successfully…

Is Your Organization Ready to Change?

Though it may have been painful, your organization has just gone through a large-scale change initiative. And now you are starting your next change project, right on the heels of the first one. Taken together, this just might be too much…

What Do We Really Know About Employee Engagement?

I no longer follow the academic literature as closely as I once did.  However, as a consultant in the area of organizational behaviour and change management, I couldn’t help but be interested in a recent article in the Human Resource…

The First Step: Care.

Seth Godin has written 17 books. Most are best-sellers. His marketing blog is required reading for many. Seth writes, in this gem, about the importance of caring: You’ve probably been to the hotel that serves refrigerated tomatoes in…