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Category:productivity


Why Your Managers Aren’t Managing Effectively (Hint: It’s Not Their Fault)

There are a variety of factors at play that obstruct manager effectiveness. For our research purposes, we identified the key dimension: accountability. In this context, accountability is “an obligation for which one can be held to account…

Meetings, Bloody Meetings

  “Meetings, bloody meetings!”  Does this sound familiar to you?  Yes, those were the words of John Cleese in his 1976 British comedy training film. For those of you who are aware of this film, or have been around long enough to forget…

Employee Engagement Is Not an Employee Problem

Do you read HBR or Forbes or Inc or Fast Company? Yes? Then no doubt you are well versed in the important role that employee engagement plays in the success of any complex organization. When talking about employee engagement, the…

What Do We Really Know About Employee Engagement?

I no longer follow the academic literature as closely as I once did.  However, as a consultant in the area of organizational behaviour and change management, I couldn’t help but be interested in a recent article in the Human Resource…

The First Step: Care.

Seth Godin has written 17 books. Most are best-sellers. His marketing blog is required reading for many. Seth writes, in this gem, about the importance of caring: You’ve probably been to the hotel that serves refrigerated tomatoes in…

Lean Management and Organizational Transformation

Lean seems to be everywhere. Lean Startup, Lean Healthcare, Lean Manufacturing, Lean IT, Lean Accounting... But – other than a label on your hamburger package – what is this Lean? The Book The simple answer is that a grad student…

Key Considerations when Implementing Performance Management in the Public Service

(This post is a follow-on to Debra's previous  – TBS & Performance Management: Hit & Miss?) Unfortunately, many Performance Management (PM) systems are structured with relatively junior employees in mind, and even for that employee…

TBS & Performance Management: Hit & Miss?

Not all organizations choose to implement performance management systems. The people who design, implement and run the systems do not expect that they will actually add value.  Employees typically perceive performance management (PM)…

Habit and Creating Change

I recently had occasion to read “The Power of Habit” by Charles Duhigg, which provides an interesting perspective on the management of change.  Habit and Behaviour Most behaviour is a result of habit.  We rely on habit for comfort…

W. Edwards Deming – Prophet in His Own Land

Drive out fear. If you are familiar with the work of legendary management consultant, W. Edwards Deming, this phrase is nothing new. Sadly, far too few managers and leaders in North America are aware of his contributions to the modern…

How Teams Make Good Decisions

Teams and collaboration have never been more important in the workplace; more and more Gen Y’s and Gen Z’s are joining the workforce and expect group work and sharing ofideas/information to be the norm.  The world is mobile and…

The 9 Ingredients of Effective Teams

For years the workplace focused on the individual. This has been evolving, and in today’s workplace you can no longer sit alone in your office plugging away on your desktop – you need to be mobile and connected. Leaders now…

Getting to the root of the problem with the 5 Why’s

For want of a nail the shoe was lost.
 For want of a shoe the horse was lost.
 For want of a horse the rider was lost.
 For want of a rider the battle was lost.
 For want of a battle the kingdom was lost.
 And all for the want of a…

Service Improvement - What are the alternatives?

By and large, organizations focus on people, procedures, and tools to improve their business.  They carelessly ignore the fact that it is the processes used in an organization – and the way that these processes are aligned – that holds…

Do you praise your employees enough?

Most of us can recall the familiar sound of our mothers’ warnings: “If you don’t have anything nice to say, don’t say anything at all!” This is great in theory, but as managers and leaders we have to recognize the importance of…

Build a Culture for Continuous Change

So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants.  In other words, what…

A Place for Everything and Everything in Its Place — Wouldn’t It Be Nice?

Does it seem to take forever to find that document on your server? Do you spend hours in your storage room looking for things? If so, than you are probably wondering if there is a way to reduce time wasted searching and increase your…

When Dogma Gets in the Way of Innovation

How to make innovation every employee’s responsibility was the topic of discussion at a recent Surge Group Breakfast Dialogue. Often organizations can’t get on the road to innovation because their people are blocked by the thinking of…

Demand Stress and Depression in the Workplace

Delta Partners is pleased to present our newest white paper, Leadership and Engagement: Demand Stress and Depression. In this paper our president, Alcide DeGagné, discusses the impact of changing corporate culture and the effect…

Wellness Works!

 You may be sceptical.  Does it work?  Can a workplace wellness program actually result in a return on investment?  Can you really change your employees’ behaviour and overall health and wellness? There are reasons to be sceptical.  The…