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Category:knowledge transfer


Why Your Managers Aren’t Managing Effectively (Hint: It’s Not Their Fault)

There are a variety of factors at play that obstruct manager effectiveness. For our research purposes, we identified the key dimension: accountability. In this context, accountability is “an obligation for which one can be held to account…

The Culture of Quality

This week we invited Sam Jbarah to contribute to the Delta Blog. Sam has been a long-time commenter here on our site, and it has become obvious that he shares a great many of the same views as we do. So, when he started talking to us about…

10 Must-Have Communication Skills for Business Success

This is new for us – we've never posted an infographic on the Delta Blog before. But I came across this one that was published by Salesforce Canada, and I thought that it nicely captured some of the same messages that we try to share with…

Lean Management: No Posers Allowed!

A lot of executives have heard about Lean management and would like to try it - seems like a good idea. (Even the Prime Minister’s Advisory Committee on the Public Service thinks Lean is a good idea!) Are you ready to Rock? For those…

The ‘New Key Leadership Competencies’ - Nicely Done!

Canada and the world are changing rapidly. This sentence opens the preamble of The new Key Leadership Competencies that was recently released by the Office of the Chief Human Resources Officer (OCHRO) for the Government of Canada. It…

What’s Love Got to Do With It?

Without a doubt, managers can create amazing changes by learning, living, and leading the vision of a better workplace—somewhere people can make their best contributions. The ‘L’ theme is an intriguing one that brought a stream of other…

The ‘Team’ Leadership Point of View

In my last post (Leadership Point of View – A Framework), I argued that we need to be fully conscious of our history and habits, and the effect these have on how we influence others. A good understanding of these facets of our personality…

10 Valuable Lessons for Aspiring Leaders

The motivation for this post stems from my own leadership journey over the past 25-plus years, during which time I moved in and out of formal management positions, worked as a project manager, thought leader, and economist. After…

Leadership Point of View – A Framework

Early in my career, I had the good fortune to work for an executive who studied and intuitively understood his own value system, his core personality, and how these things strengthened his own leadership potential. And to this day I…

With ‘Mission Statement’ Weird Al Just Wrote a Song About Your Office

If ‘Weird Al’ Yankovic has just moved from mildly amusing to curiously offensive, it’s time to take a close look at your communication style. If Weird Al just moved from mildly amusing to a comedic genius, then you… don’t have…

4 Steps to Asking Better Questions (updated)

“We can’t get people to do the little things right, how am I supposed to get them to change the way they do the big things?” I hear this all the time. My answer? “I don’t know.” Because I don’t. No one does. Even small problems…

Stoos Connect 2013 – Recap

Those of you who follow our blog are aware that Delta Partners’ board room served as a one of roughly 100 remote satellite sites for Stoos Connect last Friday (25 January 2013 - also ‘World Stoos Day’). For those who are unfamiliar…

The Stoos Network: Creating a tipping point in organizational management

I have long been a fan of Steve Denning. For those who are not familiar with his work, he is a bit of a maverick in the world of business management. A former director of Knowledge Management at the World Bank, and now prolific writer,…

Delta’s Top 10 Posts in 2012

Another year has sped by, and we’ve continued to publish posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to food safety and…

Books You Should Read 2012: 5 New, 5 Not So New, 5 In the Works

 Some of our colleagues here at Delta Partners have recommended books that they have read and loved in 2012, that they have recently reread and still love, and that they can’t wait to read once they become available. And so, as many of us…

10 Suggestions for ‘Boomer’ Executives

The clash of values between the different generations in today’s multi-generational workplace creates some significant leadership challenges – but they are not impossible. Managers and executives from the Baby Boom generation face some…

PS Engage 2012: Re-inventing Work in the Public Sector

On Tuesday, November 27, Delta Partners again sponsored the PS Engage Conference at the Canadian Aviation and Space Museum here in Ottawa. The first PS Engage event was held in November 2011, and did a beautiful job of laying the…

The 9 Ingredients of Effective Teams

For years the workplace focused on the individual. This has been evolving, and in today’s workplace you can no longer sit alone in your office plugging away on your desktop – you need to be mobile and connected. Leaders now…

To lead change, we must learn to teach (Part 4)

  Memory is deceptive because it is colored by today's events.      – Albert Einstein In Part 1, Part 2, and Part 3, we discussed memory and the ways in which we create networks of information. Now, let's look at the missing…

To lead change, we must learn to teach (Part 3)

I think poetry has lost an awful lot of its muscle because nobody knows any. Nobody has to memorize poetry.      – Peter Davison Let’s recap what we have discussed so far in this series.  In Part 1 we explored the concept that…