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Category:innovation


Your Change Management Plan Is Junk

I am frequently invited to speak on the subject of change management. While I’m there, I always try to speak with a few people about their experiences as they try to make change happen within their own teams. And, honestly, I think the…

Lean and The Future of Management

The phrase “Lean manufacturing” was invented in 1990 for the book The Machine That Changed the World to describe the approach that Toyota used to manage operations and employees. The impact that this book had on manufacturing in North…

What’s Love Got to Do With It?

Without a doubt, managers can create amazing changes by learning, living, and leading the vision of a better workplace—somewhere people can make their best contributions. The ‘L’ theme is an intriguing one that brought a stream of other…

Risk Is Not a Four Letter Word

Along with resolutions, a new year often means change and new initiatives. New opportunities can be an exciting time, but before you jump feet first into a new project/initiative, you should ask yourself: Is it worth the risk? What are…

Why You Should Trust Management Consultants with the Life of Your Organization

Dwight Mihalicz, MBA, CMC, is well known for his ability to guide management teams through the unpredictable business landscape that we all face today. And this article so clearly captures the issue that many of us struggle with – why…

Lean Management and Organizational Transformation

Lean seems to be everywhere. Lean Startup, Lean Healthcare, Lean Manufacturing, Lean IT, Lean Accounting... But – other than a label on your hamburger package – what is this Lean? The Book The simple answer is that a grad student…

Destination 2020: If you build it, will they come?

On June 24, 2013, Wayne Wouters, Clerk of the Privy Council, announced Blueprint 2020, a new effort to create a “…clear and shared vision of what Canada’s Public Service should be, now and in the future.” The initiative was well…

Easter Eggs Are Not for Employees

As we wrap up another Easter weekend, I’ve been thinking – again – about the idea of Easter eggs and how they relate to our work environments. But this time it’s not from the perspective of the boiled eggs and treats, but from the…

Stoos Connect 2013 – Recap

Those of you who follow our blog are aware that Delta Partners’ board room served as a one of roughly 100 remote satellite sites for Stoos Connect last Friday (25 January 2013 - also ‘World Stoos Day’). For those who are unfamiliar…

The Stoos Network: Creating a tipping point in organizational management

I have long been a fan of Steve Denning. For those who are not familiar with his work, he is a bit of a maverick in the world of business management. A former director of Knowledge Management at the World Bank, and now prolific writer,…

PS Engage 2012: Re-inventing Work in the Public Sector

On Tuesday, November 27, Delta Partners again sponsored the PS Engage Conference at the Canadian Aviation and Space Museum here in Ottawa. The first PS Engage event was held in November 2011, and did a beautiful job of laying the…

Lessons in Change from the National Film Board

Delta Partners was a key sponsor last week at Public Sector Transformation 2012: Navigating the Perfect Storm, presented by the Conference Board of Canada. The National Film Board of Canada (NFB) gave a memorable presentation,…

Enterprise Risk Management, Planning, and Decision-Making (Pt 2)

In the first post on ERM, we discussed what Enterprise Risk Management means and some approaches that you can take to identify risks.  However, the article ended with a big, “And I’m supposed to do what with this information?” So, let’s…

Enterprise Risk Management, Planning, and Decision-Making

The Oxford Dictionary defines risk as “a situation involving exposure to danger” or “the possibility that something unpleasant will happen”.  We prefer to use a neutral definition of the term “risk”: Risk is the combination of the…

Service Improvement - What are the alternatives?

By and large, organizations focus on people, procedures, and tools to improve their business.  They carelessly ignore the fact that it is the processes used in an organization – and the way that these processes are aligned – that holds…

Tapping Your Innovation Potential

“Doing more with less” has once again become the mantra for executive leaders – and now is the time to capitalize on the opportunity to harness your innovation potential. Budgets have been allocated. Meetings are frantic, issues get…

Why I Call Myself a Graphic Facilitator

What’s that?, you may wonder. Essentially, I’m an organization development artist. I draw for organizations! I draw what they say and what they don’t say, to help them solve their problems. Some of my colleagues call themselves Visual…

Managing Change: A workbook for personal and organizational change

"Profound and lasting cultural change in an organization cannot happen unless individuals...themselves undergo a personal change”.      - Stephen R. Covey Over the years, we have helped a large number of clients deal with the…

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 2)

What Needs to be Done? “Treat regular workers as if they were volunteers.”       Drucker on Leadership Overview While research shows that engaging employees can directly improve performance, experience has shown that it is…

Strategic & Operating Reviews: The Ultimate Leadership Challenge (Part 1)

In an interview report in a recent issue of the Canadian Government Executive magazine, Wayne Wouters, the top public servant in the Canadian federal government, answered a number of questions explaining his take on leadership in the…