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Category:current events


With ‘Mission Statement’ Weird Al Just Wrote a Song About Your Office

If ‘Weird Al’ Yankovic has just moved from mildly amusing to curiously offensive, it’s time to take a close look at your communication style. If Weird Al just moved from mildly amusing to a comedic genius, then you… don’t have…

We Should Thank Comcast for Teaching The Importance of Culture

By now you may have heard the story of Ryan Block and his humorous/tragic attempt to have his Comcast internet service discontinued. Ryan Block isn’t “real life” famous, but he most certainly is “internet famous”. Just check out his…

Destination 2020: If you build it, will they come?

On June 24, 2013, Wayne Wouters, Clerk of the Privy Council, announced Blueprint 2020, a new effort to create a “…clear and shared vision of what Canada’s Public Service should be, now and in the future.” The initiative was well…

The NRC and Kotter’s 8 Steps to Change

The Ottawa Citizen recently published some results from a National Research Council (NRC) employee survey conducted between April 29 and May 5, 2013 that were leaked to the press. The survey sampled employee responses as to whether…

TBS & Performance Management: Hit & Miss?

Not all organizations choose to implement performance management systems. The people who design, implement and run the systems do not expect that they will actually add value.  Employees typically perceive performance management (PM)…

CFIA Report: XL Foods Recall Preventable with Proper Culture

In September 2012, XL Foods – the second largest meat processing plant in Canada, representing one-third of the beef processing capacity in the country – was shut down in what would become the largest meat recall in Canadian history. I…

Happy Holidays 2012

As we close up the office here on Canotek Road and battle the snow to finish those last-second errands, we just wanted to take a moment of your time to thank you – for everything. Cherish the season and the opportunity to spend time…

Food Safety Culture at the Heart of Canada’s Largest Meat Recall

Over the past month XL Foods Inc, Brooks plant in southern Alberta has been the focus of Canada's largest meat recall in history.  Information about the current recall at XL is still preliminary, however, the information available…

Delta’s Top 10 Posts for 2011

For the past year we’ve been publishing posts fairly consistently (we aim for twice weekly on Tuesdays and Fridays) on the Delta Blog on a range of topics - from change management and leadership to program evaluation and innovation.…

Come to PS Engage 2011 and Think

We have burned a lot of cycles on this blog writing and writing and writing about… Some of the many hurdles facing the Canadian Public Service The Great Recession has left global markets in turmoil, and, even though we Canadians…

Strategic & Operating Reviews Part 5: Waiting for Your Numbers

This post is the fifth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operating Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not…

The Alternative to ‘Death by a thousand cuts’

Earlier this week, the Ottawa Citizen published a Susan Riley piece entitled “Death by a thousand cuts”.  In it she expressed her concern that “no good will come” from the current round of federal budget cuts.  While I don’t subscribed…

PSES 2011 - Make your voice heard! (updated)

Update: the 2011 PSES has been extended to October 7th! Public Service employees have only 3 8 days left to complete the 2011 Public Service Employee Survey (PSES). Twenty-eight of the seventy substantive questions address the…

$90k-a-day for Consulting? Depends What You Are Buying.

Tories hire $90,000-a-day consultant to cut spending The above headline appeared in the Globe & Mail on September 20, 2011. Understandably, the reaction by members of parliament and the public has been swift and vocal. Clearly, many…

Strategic & Operating Reviews Part 4: A Framework for Success

This post is the fourth in our series on Strategic & Operational Reviews (SOR). Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or…

Strategic & Operating Reviews Part 3: Change and Failure

This is the third post in our series on Strategic & Operational Reviews (SOR).  Part 1 — Strategic & Operational Reviews: We Can’t Agree to Disagree — dealt with the issue that changes are coming to the Public Service, whether or not the…

Strategic & Operating Reviews Part 2: Alignment and Failure

In my previous post — Strategic & Operational Reviews: We Can’t Agree to Disagree — I discussed the fact that SOR will bring changes to the Public Service, whether managers want it to happen or not.  It’s coming.  The success or failure…

Strategic & Operating Reviews: We Can’t Agree to Disagree

Once again, the Canadian Federal Public Service is undergoing strategic and operational reviews (SOR) — and implementing the changes that flow from SOR will represent a tremendous challenge. They’re Crazy From my personal experience,…

The Essence of Evaluation

The LPGA Commissioner, Michael Whan, just announced the plan to inaugurate a fifth major tournament on the LPGA tour, sparking a discussion on the Morning Drive television program about fairness … Annika Sorenstam, for example, had…

Disability, Mental Health, and the Canadian Public Service

Today the Ottawa Citizen featured a front-page article, “PS disability claims soaring”. Its timely release dovetails nicely with our discussion in Overcoming the Stigma of Mental Illness in the Workplace, and also the issues discussed…