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Phil Hawkins


Elements of Leadership: Part Three – Love and The Matrix

Though you will learn quite a lot from this post on its own – please be aware that this is part three in a series that Phil is writing on essential elements of leadership. It will make even more sense if you read parts one and two as well!…  continue reading

Elements of Leadership: Part Two – Take The Red Pill

In part one we discussed the notion that everyone's view of the world was not actually created by them, but rather by their environment, their experiences, and the decisions they subconsciously made throughout their lives. As in the…  continue reading

Elements of Leadership: Part One – The Matrix

In the movie, “The Matrix”, our protagonist, Neo, was horrified to discover that the world he lived in was not real, but rather a ‘matrix’ – a false world that had been artificially created by machines that wanted to control humans and…  continue reading

Build a Culture for Continuous Change

So what is the culture of an organization, and where does it exist? Change is a good thing. For the purposes of this discussion, the culture of an organization exists in the conversations of its participants.  In other words, what…  continue reading

Talkin’ Pictures

Do you talk in pictures? Most people would say not, usually we speak in words - but people listen in pictures.  They use the words you say to create a picture in their mind.  How they create those pictures is a story for another day…  continue reading

Bringing Deming to the Office: Break Down Barriers

This post is the third in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming.  In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process, and…  continue reading

Bringing Deming to the Office: Drive Out Fear

This post is the second in a series of three by Phil Hawkins in which he looks at the work of Dr. W. Edwards Deming.  In the first, Bringing the Factory to the Office: Applying Deming, he discussed the concepts of quality, process,…  continue reading

Bringing the Factory to the Office: Applying Deming - Part 1

The work of Dr. W. Edwards Deming is well known as it applies to quality in manufacturing, though when asked, people will give different interpretations of his work - usually as it applies to them. My view is that Deming understood…  continue reading