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Guest Contributor • process improvement

The Culture of Quality

This week we invited Sam Jbarah to contribute to the Delta Blog. Sam has been a long-time commenter here on our site, and it has become obvious that he shares a great many of the same views as we do. So, when he started talking to us about…  continue reading

Moving from CSR to CCSR Strategy

We have some remarkable people here in Ottawa—and I have had the good fortune to have gotten to know one of them.  Mr. Eli Fathi has been instrumental in developing one of the premier conferences worldwide dedicated to learning and…  continue reading

Leveraging Culture to Transform Results

I was fortunate to attend the Food Manufacturing & Safety Forum in Dallas, Texas last month, and among the many great stories that I heard, the most inspiring was delivered by Mr. Amir Ghannad, Director of Workplace Excellence and the…  continue reading

Business Sustainability: “Doing More With Less”

This week I have invited my friend, Dr. Bruce Piasecki, to share his thoughts about his new book, Doing More With Less.  Bruce is the author of eight books on business strategy, valuation, and corporate change, including the Nature…  continue reading

Leadership According to Attila the Hun

Since its publication in 1985, Leadership Secrets of Attila the Hun by Wes Roberts, Ph.D., has had a cult following in management circles. Leadership Secrets first gained notoriety in the late 1980's when it was mentioned in a passage…  continue reading

Canada’s Public Service: A Career for the Net Generation?

The front page headline on yesterday’s Ottawa Citizen featured a story about a recent survey that links the level of engagement that Canadian federal public servants are reporting, based on the amount of time they have been employed.…  continue reading

Show them Your Pearlie Whites - Improve Workplace Wellness with a Smile

Most people have heard that more facial muscles are used to frown than to smile — it’s something you might say to someone who seems unhappy to get them to “turn that frown upside down.” Without a doubt, smiling can have positive…  continue reading